Privacy Policy

1. Introduction

SukNeo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including but not limited to:

• GitHub account information (username, email, ID)
• Contact information from contact forms
• Payment information (processed through Razorpay)
• Subscription preferences and usage data

Automatically Collected Information

• Device information (browser type, IP address, OS)
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and server data

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing subscriptions and payments
• Sending account updates and notifications
• Responding to your inquiries and providing customer support
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information with:

• Razorpay: For payment processing and transaction management
• GitHub: For OAuth authentication and verification
• Service Providers: Who assist us in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

8. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Download your data in a portable format

To exercise these rights, please contact us at shazmtech05@gmail.com.

9. Children's Privacy

SukNeo is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will retain only information necessary for legal compliance or dispute resolution.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have the same data protection laws as your home country, but we maintain appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of SukNeo following the posting of revised Privacy Policy means that you accept and agree to the changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: shazmtech05@gmail.com
• Telegram: @sukneo